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Delivery methods
personal collection at the Brno store
Free
personal collection at the Žďár store
Free
dispensing point Balíkovna
49 CZK
dispensing point Zásilkovna
49 CZK
Free shipping from 699 CZK

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Contact

Select shipping method

    • Pack the product carefully, to prevent damage during transport. Include a cover letter describing the defect of the statement and proof of purchase of the product.
    • Send the package to:
      HEXATRADE COMPANY s.r.o.
      Complaints Department
      Cejl 91
      60200 Brno
    • The easiest way is to send the goods back to us via Zásilkovna.
      Pack the product carefully, to prevent damage during transport. Include a cover letter describing the defect of the statement and proof of purchase of the product.
    • Take your package to the nearest branch Zásilkovna, we will send you a label and you can hand in the package free of charge.
      list of branches Zásilkovna here
    • Take the product to the nearest branch ErosStar.cz, we will be happy to see you, don't forget the proof of purchase of the product.
    • contacts to establishments here

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