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Delivery methods
personal collection at the Brno store
Free
personal collection at the Žďár store
Free
dispensing point Zásilkovna
49 CZK
dispensing point Balíkovna
59 CZK
dispensing point DPD
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Declaration of accessibility

Eshop EROSSTAR is committed to making the content of its websites accessible in accordance with Act No. 424/2023 on accessibility requirements for certain products and services; the WCAG 2.2 standard; Act No. 99/2019 on the accessibility of websites and mobile applications; and on changes to Act No. 365/2000 Coll., on information systems of public administration and changes to certain other laws, as amended, implementing Directive 2016/2102 of the European Parliament and of the Council (EU).

The declaration is prepared on the basis of Czech laws and regulations.

This accessibility statement applies to the websites erosstar.cz, erosstar.sk, and erosstar.eu.

Compliance Status

These websites are partially compliant with Acts No. 424/2023 and No. 99/2019 Coll., as amended, due to non-compliance or exemptions listed below.

Inaccessible Content

The following content is not accessible:

  1. Some images lack meaningful alternative texts (criterion 1.1.1 of the WCAG 2.2 standard). Given the volume of photographs and the capacity of the website operator, providing a meaningful alternative text for all images would pose an undue burden (according to § 7 of the Act).
  2. Some videos on the websites do not contain captions, audio description, or alternatives (criteria 1.2.1 and 1.2.2 of the WCAG 2.2 standard), based on the exemption according to § 13(4) of Act No. 99/2019 Coll. and given the website operator's capacities, the addition would cause a disproportionate burden (pursuant to Section 7 of the Act).

Preparation of this Accessibility Statement

This statement was prepared on 28/6/2025.

The statement was prepared based on an assessment carried out by the administrator of these websites, HEXATRADE COMPANY s.r.o., utilizing standardized testing tools AXE and WAVE.

The assessment followed criteria defined in the Methodological Guidance to Acts No. 424/2023 and No. 99/2019 Coll., as amended, and the Web Content Accessibility Guidelines – WCAG 2.2.

Feedback and Contact Information

Your suggestions or information about issues with viewing the site, as well as questions, proposals, or comments regarding the content of the site or substantiated suspicions that the website does not comply with Act No. 99/2019 Coll., as amended, including the option to submit a complaint to the relevant state authorities, can be sent to: info@erosstar.cz

Contact for the person responsible for website accessibility and for handling requests submitted via the feedback mechanism:

Erosstar
Cejl 34/91, 602 00 Brno, Czech Republic
Email: info@erosstar.cz

Procedures for Enforcing Rights

If you do not receive a satisfactory response to your feedback as per the previous paragraph, you may contact the relevant authority for enforcing your rights:

Ministry of the Interior, eGovernment Department
Náměstí Hrdinů 1634/3, 140 21 Prague 4
Email: pristupnost@mvcr.cz

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